nonetheless almost nothing on flight 1583. Do not realize lack of communication. Am now recognizing I am unlikely for making link in Miami at 10am
I am composing to inform you of my horrible working experience traveling on American Airlines. To start with off, I used to be verified on flight # 1696 from New Orleans to Chicago for a 5:15 departure on seven/nine/07. Evidently after a number of alterations to this departure time with little or no interaction from an Airline consultant concerning the delay (right until the flight time elapsed and no updates had been created) I inquired and learned that the hold off was a immediate result of inclement weather. On arrival to Chicago’s O’Hare Airport, I acquired that right after presenting to my departure gate for my link, the flight # 4169 departed less than twenty minutes previous to my arrival with the gate.
The thing is a intently related illustration of this with American Airlines. I a short while ago took a visit and they in no way got me to my desired destination.
I've provided an article that outlines your organization as remaining the worst airline inside the industry which is not a little something to become happy with. Depending on my working experience I will say that I am under no circumstances going to fly with your business yet again, and neither will any one I am aware. I've previously publically announced my frustrations along with your airline on many of the social networking websites.
Up coming, we would want to reassure you that we value all responses. We happily share compliments with the workers who gain them. Make sure you be confident that we can also be committed to answering every single criticism we obtain, along with a agent from our Office will get again to you personally without delay.
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To start with, significant many thanks and shout out to your Cust Svc rep Laura. She is quite helpful and was able to handle my trouble promptly. You ought to sense quite fortuitous to have her as an personnel.
I cannot understand why I cannot have the chance to pick out a seat on flight #1848 from DFW to Bos confirmation LGGSNS
Our flight from Greenville, SC to Dallas arrived on time but we were being necessary to remain from the plane on tarmac for nearly ninety minutes leading to many to miss connecting flights. AA screwed up yet again–no one pleased with being dealt with like cattle; you have never appreciated your buyers.
My husband and I experienced flight reservations for nowadays (March 15, 2014) and following a schedule coronary heart scan on Wednesday of this 7 days, he was diagnosed with a significant heart trouble. On Friday, March fourteen, 2014 he had to have a heart catherization and it had been unattainable for us to go on our holiday vacation. I named American Airways Consumer Service and was properly informed “hard luckâ€.
I used to be fortunate sufficient being on board American Airways Flight #32 (LAX – JFK) on labor working day….my spouse And that i were being seated separately…we had a Loss of life from the loved ones and ended up going to nyc for a funeral…….
Two months ago we obtained the awful information that our twelve year outdated grandson were hit by a truck and killed. We necessary to get from PA to CA as promptly as possible. It absolutely was Thankagiving 7 days, the worst week in the calendar year to journey by Hotwire, we were being in the position to get reservations the following morning on American, not the airline on which we ordinarily journey.
I was seeking to invest in ticket for fifteen yr outdated son and couldn’t use website for he was regarded minimal. I termed purchaser service and she assisted me with airline order. I specially asked if I needed to cancel if I could within just 24hours. This attendant stated Sure. I discovered four several hours later the reason son would want to reference fly was cancelled. I known as back again to cancel the flight the attendant instructed me I couldn’t cancel flight and it absolutely was a nonrefundable ticket. I advised her predicament as mentioned over she stated she couldn’t do something. I asked for the supervisor, I acquired a single and discussed the specific situation, she reported I couldn’t cancel it and get my money back she was extremely impolite and hung up on me. I known as again to ask for an additional supervisor and as I was speaking with this supervisor she educated me that the last supervisor stated in her record I refused voucher. What ever a voucher was I wasn't even positive. Then second supervisor instructed me what she thought. Hence the flight wasn’t cancelled given that she mentioned to attend a pair days in advance of I make my remaining selection and she would wave switching rate to take action and I shouldn’t have any hassle.
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